Crisp + NetSuite

Create new records in NetSuite for every incoming message in Crisp

Ensure all your customer inquiries are well-documented with this handy workflow. When a new message arrives in your Crisp app, a corresponding record is instantly created in your NetSuite database. This means you can easily track customer interactions and responses, keeping your database accurate and up-to-date. Use this integration to optimize customer service and streamline your communication management.

Ensure all your customer inquiries are well-documented with this handy workflow. When a new message arrives in your Crisp app, a corresponding record is instantly created in your NetSuite database. This means you can easily track customer interactions and responses, keeping your database accurate and up-to-date. Use this integration to optimize customer service and streamline your communication management.

  1. When this happens...
    CrispCrisp
    Message Incoming

    Triggers when a visitor sends a message.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Create Record

    Creates a new record. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

  • Crisp triggers, actions, and search

    Edited Contact

    Triggers when a contact is edited.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Incoming

    Triggers when a visitor sends a message.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    Trigger
    Instant
    Try It
crisp logo
crisp logo

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn more

Related categories

  • Customer Support
netsuite logo
netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more

Related categories

  • CRM (Customer Relationship Management)