Crisp + NetSuite

Create or update NetSuite records for incoming Crisp messages

Simplify your customer communication management with this Crisp to NetSuite workflow. It springs into action every time a new message is received in the Crisp app, updating or creating a new record in NetSuite. This automated process saves your team the time spent manually updating records, keeping your business data up-to-date and consistent. Enjoy streamlined communication, better record-keeping, and improved customer service efficiency.

Simplify your customer communication management with this Crisp to NetSuite workflow. It springs into action every time a new message is received in the Crisp app, updating or creating a new record in NetSuite. This automated process saves your team the time spent manually updating records, keeping your business data up-to-date and consistent. Enjoy streamlined communication, better record-keeping, and improved customer service efficiency.

  1. When this happens...
    CrispCrisp
    Message Incoming

    Triggers when a visitor sends a message.

    TriggerInstant
  2. automatically do this!
    NetSuiteNetSuite
    Create or Update Record

    Creates a new record if it does not exist. If the record already exists, it will be updated. Supports standard and custom records.

    ActionWrite
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Supported triggers and actions

  • Crisp triggers, actions, and search

    Edited Contact

    Triggers when a contact is edited.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Incoming

    Triggers when a visitor sends a message.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    Trigger
    Instant
    Try It
crisp logo
crisp logo

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn more

Related categories

  • Customer Support
netsuite logo
netsuite logo

About NetSuite

NetSuite is a cloud-based ERP that provides accounting services, financial management, CRM, inventory management, e-commerce and more

Related categories

  • CRM (Customer Relationship Management)