Databox + Freshdesk
Increase Databox counters for new tickets in Freshdesk
Want to know the productivity of your customer care team? Use this Freshdesk / Databox automation to show the volume of new incoming tickets. Once active, it will automatically increase a counter in Databox when there is a new ticket in Freshdesk. You'll always know what is happening with your ticket queue.
Want to know the productivity of your customer care team? Use this Freshdesk / Databox automation to show the volume of new incoming tickets. Once active, it will automatically increase a counter in Databox when there is a new ticket in Freshdesk. You'll always know what is happening with your ticket queue.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Increase Counter
Increment a specified metric by 1 every time this action happens.
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About Databox
Databox is a business analytics platform built to help you understand what's going on with your business and keep KPIs from cloud services, spreadsheets, databases in one place.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
