Dialpad + Help Scout
Create new Help Scout conversations for each new sms created in Dialpad
Easily streamline your workflow with this seamless integration. Whenever a new SMS is generated in Dialpad, it initiates the creation of a conversation in Help Scout. This connection allows for quick and efficient communication management, keeping your customer service interactions organized and up-to-date. Focus on providing exceptional customer service rather than manual data transfer.
Easily streamline your workflow with this seamless integration. Whenever a new SMS is generated in Dialpad, it initiates the creation of a conversation in Help Scout. This connection allows for quick and efficient communication management, keeping your customer service interactions organized and up-to-date. Focus on providing exceptional customer service rather than manual data transfer.
- When this happens...SMS Created
Triggers when an SMS is created
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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Call StatesRequired
Try ItApi Docs Info
HTTP MethodRequired
URLRequired
Query String Parameters
Headers
Additional Request Headers
Body
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailbox
Try It
SMS directionRequired
Try ItCreate and Optionally Assign Contact in Dialpad
This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.
MailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try It
