Dialpad + Zoho Desk
Create Zoho Desk tickets for new sms in Dialpad
Streamline your customer communication with this simple workflow. When a new SMS message is generated in Dialpad, a ticket is immediately created in Zoho Desk. This automation ensures all customer concerns captured via SMS are instantly logged for further assistance and provides a swift and efficient way of managing customer support.
Streamline your customer communication with this simple workflow. When a new SMS message is generated in Dialpad, a ticket is immediately created in Zoho Desk. This automation ensures all customer concerns captured via SMS are instantly logged for further assistance and provides a swift and efficient way of managing customer support.
- When this happens...SMS Created
Triggers when an SMS is created
- automatically do this!Create Ticket
Creates a new ticket for customer requests.
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About Dialpad
Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.
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About Zoho Desk
Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.