Facebook Lead Ads + Help Scout

Create customers in Help Scout from new Facebook Lead Ads leads

Get a head-start on taking care of your new customers by adding anyone who fills out your Facebook Lead Ads to your Help Scout account as a new customer. Zapier can do that for your automatically with this integration. Once you've set it up, your new leads will be added to Help Scout so you can know exactly how they first got in touch with your company when they write into your support team.

Get a head-start on taking care of your new customers by adding anyone who fills out your Facebook Lead Ads to your Help Scout account as a new customer. Zapier can do that for your automatically with this integration. Once you've set it up, your new leads will be added to Help Scout so you can know exactly how they first got in touch with your company when they write into your support team.

  1. When this happens...
    Facebook Lead AdsFacebook Lead Ads
    New Lead

    Triggers when a new lead is created.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Customer

    Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

What does this mean?
    • PageRequired

    • Form

    • FBLA Copy

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Mailbox

    Trigger
    Scheduled
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Email

    • Phone

    • Chat Handle

    • Social Profile

    • Website

    • Background

    • Organization

    • Location

    • Job Title

    • Address

    • Address

    • City

    • State / Province

    • Postal Code / ZIP Code

    • Country

    Action
    Write
facebook-lead-ads logo
facebook-lead-ads logo

About Facebook Lead Ads

Facebook lead ads make signing up for business information easy for people and more valuable for businesses. The Facebook lead ad app is useful for marketers who want to automate actions on their leads.
Learn more

Related categories

  • Ads & Conversion
  • Facebook

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help-scout logo
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About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
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Related categories

  • Customer Support

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