Create conversations in Help Scout for new leads from Facebook Lead Ads
Streamline your customer service with this workflow. When a new lead is captured from Facebook Lead Ads, a conversation is immediately initiated in Help Scout. This automation makes sure every lead is catered to promptly, enhancing your customer interaction and saving you the manual work. Don't miss out on addressing any potential customers, let this workflow take care of it efficiently.
Streamline your customer service with this workflow. When a new lead is captured from Facebook Lead Ads, a conversation is immediately initiated in Help Scout. This automation makes sure every lead is catered to promptly, enhancing your customer interaction and saving you the manual work. Don't miss out on addressing any potential customers, let this workflow take care of it efficiently.
- When this happens...New Lead
Triggers when a new lead is created.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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PageRequired
Form
FBLA Copy
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItMailboxRequired
Assigned User
Tag
Status
Custom Fields
Try ItSubjectRequired
MailboxRequired
Customer Label
Customer ID
Customer's Email
From User
Thread TypeRequired
TextRequired
StatusRequired
Assigned User
Tag
Cc
Bcc
Import OnlyRequired
Trigger Auto Reply