Forms for Slack + Zendesk
Generate new Zendesk tickets from new Forms for Slack responses
Streamline your customer service process by capturing new responses from Slack Forms and directly creating tickets in Zendesk. This efficient workflow ensures you respond promptly to customer inquiries, organizing them in the easy-to-navigate layout of Zendesk. Simplify and expedite your response system, enhancing your customer service experience.
Streamline your customer service process by capturing new responses from Slack Forms and directly creating tickets in Zendesk. This efficient workflow ensures you respond promptly to customer inquiries, organizing them in the easy-to-navigate layout of Zendesk. Simplify and expedite your response system, enhancing your customer service experience.
- When this happens...New Form Response
Triggers when a new form response is sent to Slack.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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