How to connect Freshcaller + Freshdesk + Slack
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Do even more with Freshcaller + Freshdesk + Slack
With Zapier, you can do more than just connect your apps - you can automate entire processes from beginning to end! Check out the following list of triggers and actions you can use with Freshcaller, Freshdesk, and Slack. And don’t forget that you can add more apps and actions to create complex workflows.
Missed Call
Triggers when there is a missed or an abandoned call (inbound/outbound).
Try ItVoicemail
Triggers when a call reaches voicemail.
Try ItNameRequired
Email
Company Name
Contact Numbers
New Contact
Triggers when a new customer is created.
Try It
Call Completed
Triggers when a call is completed (inbound/outbound).
Try ItNotes Available
Triggers when a user takes call notes for any call (inbound/outbound).
Try ItNew Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try ItNew Ticket Note
Triggers when a Note is added to a Ticket.
Try It
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How Freshcaller + Freshdesk + Slack Integrations Work
- Step 1: Authenticate Freshcaller, Freshdesk, and Slack.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.