Freshdesk + Google Sheets
Update Freshdesk tickets with notes from new or updated Google Sheets rows on team drive
Automatically maintain comprehensive records with this workflow. Whenever a row is modified or added in Google Sheets on your Team Drive, nurtures a note about the changes on a corresponding Freshdesk ticket. This process ensures your team is consistently briefed on the latest updates, making ticket resolution more seamless and effective.
Automatically maintain comprehensive records with this workflow. Whenever a row is modified or added in Google Sheets on your Team Drive, nurtures a note about the changes on a corresponding Freshdesk ticket. This process ensures your team is consistently briefed on the latest updates, making ticket resolution more seamless and effective.
- When this happens...New or Updated Spreadsheet Row (Team Drive)
Triggered when a new row is added or modified in a spreadsheet - works best with Team Drives.
- automatically do this!Add Notes to a Ticket
Add Private or Public notes to a Freshdesk Support Ticket.
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