Freshdesk + Labelf AI

Classify new Freshdesk tickets with Labelf AI

Want to classify new Freshdesk tickets? Activate this template, and from then on, whenever there is a new Freshdesk ticket, Labelf AI will classify it. You can add more steps to this automation in order to take action depending on the label!

Want to classify new Freshdesk tickets? Activate this template, and from then on, whenever there is a new Freshdesk ticket, Labelf AI will classify it. You can add more steps to this automation in order to take action depending on the label!

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    Labelf AILabelf AI
    Classify Text

    Sends a text to your model for classification

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Help

Related categories

  • Customer Support

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labelf-ai logo
labelf-ai logo

About Labelf AI

Labelf is an AI NLP platform which lets you train your own text classification models from scratch and deploy them in minutes.
Help

Related categories

  • App Builder

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