Freshdesk + Manychat

Create new Freshdesk tickets when new events are triggered in Manychat

This SEO-optimized workflow starts when a new event is initiated in your Manychat account. It then results in creating a fresh ticket in the Freshdesk system. This automation ensures seamless data communication between the two applications, consequently leading to quicker ticket creation and issue resolution, enhancing overall efficiency in your customer service department.

This SEO-optimized workflow starts when a new event is initiated in your Manychat account. It then results in creating a fresh ticket in the Freshdesk system. This automation ensures seamless data communication between the two applications, consequently leading to quicker ticket creation and issue resolution, enhancing overall efficiency in your customer service department.

  1. When this happens...
    ManychatManychat
    New “Trigger a Zap” Event

    Triggers when your bot sends the “Trigger a Zap” event.

    TriggerInstant
  2. automatically do this!
    FreshdeskFreshdesk
    Create Ticket

    Create a ticket in Freshdesk for your domain.

    ActionWrite
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Start free with email
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Supported triggers and actions

What does this mean?
  • Manychat triggers, actions, and search

    Chat Opened

    Triggers when a chat is opened with a user.

    Trigger
    Instant
    Try It
  • Manychat triggers, actions, and search

    New Order Paid

    Triggers when a user has purchased an order.

    Trigger
    Instant
    Try It
    • Custom FieldRequired

    Trigger
    Instant
    Try It
    • UserRequired

    • TagRequired

    Action
    Write
    • EventRequired

    Trigger
    Instant
    Try It
  • Manychat triggers, actions, and search

    New Subscriber

    Triggers when a user subscribes to your page.

    Trigger
    Instant
    Try It
    • TagRequired

    Trigger
    Instant
    Try It
    • First Name

    • Last Name

    • Phone

    • WhatsApp Phone

    • Email

    • Gender

    • Has Opt In Sms

    • Has Opt In Email

    • Consent Phrase

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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manychat logo
manychat logo

About Manychat

Manychat is an all-in-one Messenger Marketing platform. Create your Facebook Messenger bot for marketing, sales and support with our simple drag'n'drop builder. Effectively promote with built-in tools for growing audience. Start today – it's easy and free.
Learn more

Related categories

  • Social Media Marketing

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