Freshdesk + ServiceM8
Create jobs in ServiceM8 from new Freshdesk tickets
Your focus should be on servicing your customers, not logging requests. Set up this automation to do that for you. From then on, whenever you receive a new customer ticket on Freshdesk, Zapier will automatically create a new job in ServiceM8 so your technician can head out to the site immediately.
Your focus should be on servicing your customers, not logging requests. Set up this automation to do that for you. From then on, whenever you receive a new customer ticket on Freshdesk, Zapier will automatically create a new job in ServiceM8 so your technician can head out to the site immediately.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshdesk.
- automatically do this!Create Job
Creates a new job.
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About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About ServiceM8
ServiceM8 is a field service app and small business management platform for your computer, iPhone and iPad. Track staff locations, navigate to jobs, and control your estimates, invoicing, scheduling, safety reports, clients & more.
