Create new Freshdesk tickets when jobs are queued in ServiceM8
Streamline your customer service process with this workflow. When a job is queued in ServiceM8, a support ticket is immediately created in Freshdesk. This saves you time and ensures faster response rates, improving your overall customer service quality. No need for manual updates - the entire process is automated for optimal efficiency.
Streamline your customer service process with this workflow. When a job is queued in ServiceM8, a support ticket is immediately created in Freshdesk. This saves you time and ensures faster response rates, improving your overall customer service quality. No need for manual updates - the entire process is automated for optimal efficiency.
- When this happens...Job Queued
Triggers when a Job is assigned to a Queue.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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Job Category
Try ItNew Client
Triggers when a new Client is created.
Try ItJob Category
Try ItCustomer Name
Job StatusRequired
Job Address
Billing Address
Job Description
Purchase Order Number
Work Completed
Job Contact First Name
Job Contact Last Name
Job Contact Phone
Job Contact Mobile
Job Contact E-Mail Address
Billing Contact First Name
Billing Contact Last Name
Billing Contact Phone
Billing Contact Mobile
Billing Contact E-Mail