Freshdesk + tawk.to
Create Freshdesk tickets from ended tawk.to chats
Enhance your customer service system by efficiently managing your chats. As soon as a conversation ends on tawk.to, a ticket on Freshdesk is initiated instantly. This workflow not only streamline your responses but also keeps track of all customer queries without needing any manual intervention.
Enhance your customer service system by efficiently managing your chats. As soon as a conversation ends on tawk.to, a ticket on Freshdesk is initiated instantly. This workflow not only streamline your responses but also keeps track of all customer queries without needing any manual intervention.
- When this happens...Chat Ended
Triggers when a chat ends. Usually after 90-150 seconds of inactivity.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
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- 14 day trial for premium features & apps
About Freshdesk
Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
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About tawk.to
tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.