Freshdesk + tawk.to
Start new Freshdesk contacts from new tawk.to chats
Start a fresh customer relationship each time a new chat begins on tawk.to with this seamless workflow. Once a new chat kicks off on tawk.to, this automation creates a new contact in Freshdesk, ensuring all your customer details are gathered in one place instantly. No more manual record-keeping, this process elevates your customer service efficiency to the next level.
Start a fresh customer relationship each time a new chat begins on tawk.to with this seamless workflow. Once a new chat kicks off on tawk.to, this automation creates a new contact in Freshdesk, ensuring all your customer details are gathered in one place instantly. No more manual record-keeping, this process elevates your customer service efficiency to the next level.
- When this happens...New Chat Started
Triggers when the first message in a chat is sent by a visitor or agent.
- automatically do this!Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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