Freshdesk + Trello

Create Trello cards for new Freshdesk tickets

Keep your Trello team aware and responsive to any and all new tickets in your Freshdesk account by using this Freshdesk Trello integration between the two services. Once active, this Zap will automatically create a new Trello card on any board and list you like for each ticket that gets updated on Freshdesk.

Keep your Trello team aware and responsive to any and all new tickets in your Freshdesk account by using this Freshdesk Trello integration between the two services. Once active, this Zap will automatically create a new Trello card on any board and list you like for each ticket that gets updated on Freshdesk.

  1. When this happens...
    FreshdeskFreshdesk
    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    TriggerInstant
  2. automatically do this!
    TrelloTrello
    Create Card

    Triggers when a new card is added.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshdesk triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshdesk.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    New Ticket Note

    Triggers when a Note is added to a Ticket.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Contact

    Triggers when a user is updated.

    Trigger
    Instant
    Try It
    • NameRequired

    • Description

    • Notes

    • Domains

    Action
    Write
  • Freshdesk triggers, actions, and search

    New Contact

    Triggers when a new customer is created.

    Trigger
    Instant
    Try It
  • Freshdesk triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • Forum CategoryRequired

    • NameRequired

    • TypeRequired

    • VisibilityRequired

    • Description

    Action
    Write
freshdesk logo
freshdesk logo

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories

  • Customer Support

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trello logo
trello logo

About Trello

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.
Learn more

Related categories

  • Project Management

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