Create Freshdesk tickets for new Webhook data
Need a way to have your help desk create tickets from data in another service? This native Zapier Webhook-Freshdesk integration will create a new ticket every time new data is posted to the Webhook URL of your choice, creating the potential for powerful and effortless automatic workflows for your support team.
Need a way to have your help desk create tickets from data in another service? This native Zapier Webhook-Freshdesk integration will create a new ticket every time new data is posted to the Webhook URL of your choice, creating the potential for powerful and effortless automatic workflows for your support team.
- When this happens...Catch Hook
Wait for a new POST, PUT, or GET to a Zapier URL.
- automatically do this!Create Ticket
Create a ticket in Freshdesk for your domain.
- Free forever for core features
- 14 day trial for premium features & apps
URLRequired
Key
Deduplication Key
Xpath
Basic Auth
Headers
Try ItPick off a Child Key
Try ItURLRequired
Query String Params
Send As JSON
JSON key
Unflatten
Basic Auth
Headers
URLRequired
Payload Type
Data
Wrap Request In Array
File
Unflatten
Basic Auth
Headers
Catch Raw Hook
Wait for a new POST, PUT, or GET to a Zapier URL. Gives the request body unparsed (max 2 MB) and also includes headers.
Try ItMethodRequired
URLRequired
Data Pass-Through?
Data
Unflatten
Basic Auth
Headers
URLRequired
Payload Type
Data
Wrap Request In Array
File
Unflatten
Basic Auth
Headers
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Try It