Freshservice + Google Sheets

Create Freshservice tickets from new Google Sheets rows on team drive

Stay on top of your task management efficiently with this workflow. Whenever there’s a new row in your Google Sheets on Team Drive, a ticket will be created in Freshservice instantly. Ideal for those who manage tasks or issues within spreadsheets, this automation streamlines the process of transferring information, saving you time and reducing potential errors.

Stay on top of your task management efficiently with this workflow. Whenever there’s a new row in your Google Sheets on Team Drive, a ticket will be created in Freshservice instantly. Ideal for those who manage tasks or issues within spreadsheets, this automation streamlines the process of transferring information, saving you time and reducing potential errors.

  1. When this happens...
    Google SheetsGoogle Sheets
    New Spreadsheet Row (Team Drive)

    Triggers when a new row is added to the bottom of a Google Team Drive spreadsheet.

    TriggerScheduled
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Scheduled
    Try It
    • Drive

    Trigger
    Scheduled
    Try It
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger Column

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Column NameRequired

    • Index

    Action
    Write
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger Column

    Trigger
    Scheduled
    Try It
    • Drive

    • SpreadsheetRequired

    Trigger
    Scheduled
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Action
    Write
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About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
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Related categories

  • Server Monitoring
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About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn moreHelp

Related categories

  • Google
  • Spreadsheets

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