Freshservice + Jira Service Management

Create new Freshservice tickets from new requests in Jira Service Management

Create seamless coordination between your Jira Service Management and Freshservice apps with this convenient workflow. Whenever there's a new request in Jira Service Management, a corresponding ticket is instantly generated in Freshservice, keeping both platforms synchronized and reducing manual data entry. Simplify your issue tracking process and enhance productivity with this streamlined automation.

Create seamless coordination between your Jira Service Management and Freshservice apps with this convenient workflow. Whenever there's a new request in Jira Service Management, a corresponding ticket is instantly generated in Freshservice, keeping both platforms synchronized and reducing manual data entry. Simplify your issue tracking process and enhance productivity with this streamlined automation.

  1. When this happens...
    Jira Service ManagementJira Service Management
    New Request

    Triggers when a request is created.

    TriggerScheduled
  2. automatically do this!
    FreshserviceFreshservice
    Create Ticket

    Create a ticket in Freshservice for your domain.

    ActionWrite
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Supported triggers and actions

What does this mean?
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freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.

Related categories

  • Server Monitoring
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support