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Google Sheets + MiiTel + Formatter by Zapier

Create Google Sheets rows for new completed phone analyses in MiiTel

Does collecting call data by hand take up most of the time? This integration automatically creates a row with MiiTel's call information in Google Sheets when the voice recognition is completed in MiiTel.

Does collecting call data by hand take up most of the time? This integration automatically creates a row with MiiTel's call information in Google Sheets when the voice recognition is completed in MiiTel.

  1. When this happens...
    MiiTelMiiTel
    Phone Analysis Completed

    Triggers when the speech recognition of MiiTel Phone is completed

    TriggerInstant
  2. automatically do this...
    Formatter by ZapierFormatter by Zapier
    Date / Time

    Work with dates and times to change formatting or add/subtract time (with line-item support).

    ActionWrite
  3. then do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

What does this mean?

    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Call transferred to

    • Dial start time

    • Call end time

    • Account name

    • Contact person name

    • URL

    Trigger
    Instant
    Try It

    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Circuit title

    • Call from

    • Call to

    • Dial start time

    • IVR pressed time

    • DTMF

    • Account name

    • Contact person name

    Trigger
    Instant
    Try It

    • Company ID

    • Sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Dial start time

    • Call start time

    • Call end time

    • Call duration

    • Account name

    • Contact person name

    • From login ID

    • From user name

    • To login ID

    • To user name

    • URL

    • Minutes

    Trigger
    Instant
    Try It

    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Call transferred to

    • Dial start time

    • Call start time

    • Call end time

    • Call duration

    • Call memo

    • Account name

    • Contact person name

    • From login ID

    • From user name

    • To login ID

    • To user name

    • URL

    • Speech recognition

    • Speech recognition summary

    • Number of silences

    • Overall

    • Number of overlaps

    • Talk:Listen

    • Number of rallies

    • Amd probability

    • Fundamental frequency (Customer)

    • Fundamental frequency (Operator)

    • Intonation strength (Customer)

    • Intonation strength (Operator)

    • Customer speech rate

    • Operator speech rate

    • Neutral keywords customer

    • Neutral keywords operator

    • Positive keywords customer

    • Positive keywords operator

    • Negative keywords customer

    • Negative keywords operator

    Trigger
    Instant
    Try It

    • Company ID

    • Sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Last comment entered in

    • Comment

    • Account name

    • Contact person name

    • Login ID

    • User name

    • URL

    Trigger
    Instant
    Try It

    • Company ID

    • Sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Call memo

    • Account name

    • Contact person name

    • Login ID

    • User name

    • URL

    Trigger
    Instant
    Try It

    • Company ID

    • Sequence ID

    • Parent sequence ID

    • Previous sequence ID

    • Call type

    • Circuit title

    • Call from

    • Call to

    • Call transferred to

    • Dial start time

    • Call end time

    • Account name

    • Contact person name

    • Login ID

    • User name

    Trigger
    Instant
    Try It

    • Company ID

    • Meeting ID

    • Title

    • Meeting type

    • Duration

    • Start time

    • End time

    • Call memo

    • Host login ID

    • Host user name

    • URL

    • Speech recognition

    • Neutral keywords customer

    • Neutral keywords user

    • Positive keywords customer

    • Positive keywords user

    • Negative keywords customer

    • Negative keywords user

    Trigger
    Instant
    Try It
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About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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About MiiTel

MiiTel is an AI-powered IP phone. With MiiTel, you will be to accomplish the following: "Increase your sales", "Achieve self-coaching", and "Can make calls from home".
Learn more

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