Google Sheets + Wootric by InMoment

Log new promoter responses in Wootric by InMoment to Google Sheets rows

Keep track of your Wootric by InMoment promoter responses in an organized manner by creating a Google Sheets row for each new response. With this workflow, whenever a promoter response occurs in Wootric by InMoment, a new row will be added to your specified Google Sheets spreadsheet, allowing you to easily monitor and analyze customer feedback. Streamline your data management and improve customer engagement with this efficient automation.

Keep track of your Wootric by InMoment promoter responses in an organized manner by creating a Google Sheets row for each new response. With this workflow, whenever a promoter response occurs in Wootric by InMoment, a new row will be added to your specified Google Sheets spreadsheet, allowing you to easily monitor and analyze customer feedback. Streamline your data management and improve customer engagement with this efficient automation.

  1. When this happens...
    Wootric by InMomentWootric by InMoment
    Promoter Response

    Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Wootric by InMoment triggers, actions, and search

    Detractor Response

    Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).

    Trigger
    Instant
    Try It
  • Wootric by InMoment triggers, actions, and search

    New Response

    Triggers when a new survey response is submitted.

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Scheduled
    Try It
    • Drive

    Trigger
    Scheduled
    Try It
  • Wootric by InMoment triggers, actions, and search

    Promoter Response

    Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).

    Trigger
    Instant
    Try It
    • EmailRequired

    • Properties

    • Last surveyed

    • External created at

    Action
    Write
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger Column

    Trigger
    Scheduled
    Try It
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google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
Learn moreHelp

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About Wootric by InMoment

Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.
Learn moreHelp

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