Google Sheets + Wootric by InMoment

Log detractor responses in Wootric by InMoment to Google Sheets as new rows

Easily track Detractor Responses from Wootric by InMoment and stay organized with this efficient workflow. When a detractor response occurs in Wootric by InMoment, a new row will be added to your chosen Google Sheets spreadsheet, containing relevant data about the response. This automation helps you centralize feedback for further analysis and improve your business strategies based on customer insights.

Easily track Detractor Responses from Wootric by InMoment and stay organized with this efficient workflow. When a detractor response occurs in Wootric by InMoment, a new row will be added to your chosen Google Sheets spreadsheet, containing relevant data about the response. This automation helps you centralize feedback for further analysis and improve your business strategies based on customer insights.

  1. When this happens...
    Wootric by InMomentWootric by InMoment
    Detractor Response

    Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).

    TriggerInstant
  2. automatically do this!
    Google SheetsGoogle Sheets
    Create Spreadsheet Row

    Create a new row in a specific spreadsheet.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Wootric by InMoment triggers, actions, and search

    Detractor Response

    Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).

    Trigger
    Instant
    Try It
  • Wootric by InMoment triggers, actions, and search

    New Response

    Triggers when a new survey response is submitted.

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Scheduled
    Try It
    • Drive

    Trigger
    Scheduled
    Try It
  • Wootric by InMoment triggers, actions, and search

    Promoter Response

    Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).

    Trigger
    Instant
    Try It
    • EmailRequired

    • Properties

    • Last surveyed

    • External created at

    Action
    Write
    • No Team Drive

    • SpreadsheetRequired

    • WorksheetRequired

    Trigger
    Instant
    Try It
    • Drive

    • SpreadsheetRequired

    • WorksheetRequired

    • Trigger Column

    Trigger
    Scheduled
    Try It
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google-sheets logo

About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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  • Spreadsheets

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About Wootric by InMoment

Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.
Learn more

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