Google Sheets + Wootric by InMoment

Log detractor responses in Wootric by InMoment to Google Sheets as new rows

Easily track Detractor Responses from Wootric by InMoment and stay organized with this efficient workflow. When a detractor response occurs in Wootric by InMoment, a new row will be added to your chosen Google Sheets spreadsheet, containing relevant data about the response. This automation helps you centralize feedback for further analysis and improve your business strategies based on customer insights.

Easily track Detractor Responses from Wootric by InMoment and stay organized with this efficient workflow. When a detractor response occurs in Wootric by InMoment, a new row will be added to your chosen Google Sheets spreadsheet, containing relevant data about the response. This automation helps you centralize feedback for further analysis and improve your business strategies based on customer insights.

  1. When this happens...
    Wootric by InMomentWootric by InMoment
    Detractor Response

    Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).

    TriggerInstant
  2. automatically do this!
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    ActionWrite
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Supported triggers and actions

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About Google Sheets

Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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  • Spreadsheets

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About Wootric by InMoment

Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.
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