Intercom + Wootric by InMoment
Tag Intercom contacts when new detractor responses occur in Wootric by InMoment
When a Detractor Response is received in your Wootric by InMoment account, let this workflow streamline your customer service process by instantly applying a specific tag to the linked contact in your Intercom system. This automated process allows for timely and relevant follow-ups, ensuring your team is promptly attentive to those who need it most. Improve your response time and customer engagement in just a few clicks.
When a Detractor Response is received in your Wootric by InMoment account, let this workflow streamline your customer service process by instantly applying a specific tag to the linked contact in your Intercom system. This automated process allows for timely and relevant follow-ups, ensuring your team is promptly attentive to those who need it most. Improve your response time and customer engagement in just a few clicks.
- When this happens...Detractor Response
Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
- automatically do this!Add Tag to Contact
Add a Tag to a specific Intercom Contact.
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Detractor Response
Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).
Try ItNew Response
Triggers when a new survey response is submitted.
Try ItLead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try It
Promoter Response
Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
Try ItEmailRequired
Properties
Last surveyed
External created at
Lead Converted to User
Triggers when a lead converts to a user.
Try ItContact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Try It
