HubSpot + Wootric by InMoment

Create or update HubSpot contacts when new responses appear in Wootric by InMoment

Streamline your customer feedback process with this workflow. When you get a new response in Wootric by InMoment, it will instantly update or create a contact in your HubSpot app. This smooth process efficiently keeps your contact information up-to-date, allowing you to focus on improving customer experience based on the invaluable feedback received.

Streamline your customer feedback process with this workflow. When you get a new response in Wootric by InMoment, it will instantly update or create a contact in your HubSpot app. This smooth process efficiently keeps your contact information up-to-date, allowing you to focus on improving customer experience based on the invaluable feedback received.

  1. When this happens...
    Wootric by InMomentWootric by InMoment
    New Response

    Triggers when a new survey response is submitted.

    TriggerInstant
  2. automatically do this!
    HubSpotHubSpot
    Create or Update Contact

    Creates a new contact or updates an existing contact based on email address.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Wootric by InMoment triggers, actions, and search

    Detractor Response

    Triggers when a new response is created with a low NPS score (0-6), low CSAT score (1-2) or low CES score (1-3).

    Trigger
    Instant
    Try It
  • Wootric by InMoment triggers, actions, and search

    New Response

    Triggers when a new survey response is submitted.

    Trigger
    Instant
    Try It
    • Note

    • Additional properties to retrieve

    Trigger
    Scheduled
    Try It
    • Note

    • Additional properties to retrieve

    Trigger
    Scheduled
    Try It
  • Wootric by InMoment triggers, actions, and search

    Promoter Response

    Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).

    Trigger
    Instant
    Try It
    • EmailRequired

    • Properties

    • Last surveyed

    • External created at

    Action
    Write
    • Note

    • Additional properties to retrieve

    Trigger
    Scheduled
    Try It
    • Note

    • Additional properties to retrieve

    Trigger
    Scheduled
    Try It
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About HubSpot

HubSpot is your all-in-one stop for all of your marketing software needs.
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About Wootric by InMoment

Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.
Learn moreHelp

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