Be notified of high Wootric scores in Slack
If someone rates you very highly on the NPS scale, you'll want to know about it immediately! Use Zapier to connect your NPS and team chat tools together, and always be on top of the good news.
If someone rates you very highly on the NPS scale, you'll want to know about it immediately! Use Zapier to connect your NPS and team chat tools together, and always be on top of the good news.
- When this happens...Promoter Response
Triggers when a new response is created with an NPS high score (9-10), CSAT high score (4-5) or CES high score (6-7).
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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Wootric by InMoment collects and manages customer feedback using proven CX metrics (Net Promoter Score® (NPS), CSAT, and Customer Effort Score (CES). Survey in-app, via mobile, email & SMS, track ongoing results, follow up with customers, and quickly surface insights in an easy-to-use dashboard.