Google Sheets + Zendesk + OpenAI (GPT-4, DALL-E, Whisper)
Add enriched Zendesk ticket information to a Google sheet using OpenAI to categorize a conversation
Whenever there's new action on a Zendesk ticket, use OpenAI to categorize the information within and add it to a Google sheet so your team can take further action on this information later.
Whenever there's new action on a Zendesk ticket, use OpenAI to categorize the information within and add it to a Google sheet so your team can take further action on this information later.
- When this happens...New Action on Ticket
Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.
- automatically do this...Send Prompt
Sends a prompt to OpenAI and generate a completion.
- then do this!Create Spreadsheet Row
Create a new row in a specific spreadsheet.
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About Google Sheets
Create, edit, and share spreadsheets wherever you are with Google Sheets, and get automated insights from your data.
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About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
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About OpenAI (GPT-4, DALL-E, Whisper)
From the makers of ChatGPT, the OpenAI integration for GPT-3, DALL·E, or Whisper. Build AI powered workflows with OpenAI’s powerful models.
An optimized ChatGPT integration is available here: https://zapier.com/apps/chatgpt/integrations