iService + RSS by Zapier
Create iService tickets for new items in your RSS by Zapier feed
Stay ahead of your customer service game with this streamlined workflow between RSS by Zapier and iService. Every time a new item pops up in your RSS feed, a corresponding ticket is instantly created in iService. With this automation in place, you're free from having to monitor RSS feeds and draft tickets manually. Boost your team's efficiency, address concerns swiftly and elevate your customer service experience.
Stay ahead of your customer service game with this streamlined workflow between RSS by Zapier and iService. Every time a new item pops up in your RSS feed, a corresponding ticket is instantly created in iService. With this automation in place, you're free from having to monitor RSS feeds and draft tickets manually. Boost your team's efficiency, address concerns swiftly and elevate your customer service experience.
- When this happens...New Item in Feed
Triggers on new RSS feed items.
- automatically do this!Create Ticket
Creates a new ticket.
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Feed URLsRequired
What Triggers a New Feed Item?
Try ItFeed URLRequired
Feed Title
Max Records
Item TitleRequired
Source URLRequired
ContentRequired
Automatically Truncate Messages over 10KB?
Author Name
Author Email
Author Link
Media URL
Media MIME Type
Media Length in Bytes
Pubdate
Login TypeRequired
Login NameRequired
Contact PropertyRequired
ValueRequired
Contact
SegmentRequired
TopicRequired
Ticket SubjectRequired
Ticket BodyRequired
Assign to Agent
Agent Note
Tag
Include Ref# in Subject
Parent Interaction
Feed URLRequired
Username
Password
What Triggers a New Feed Item?
Try ItInteraction TypeRequired
SegmentRequired
Topic
Property
Property Value
Try ItContact
SegmentRequired
TopicRequired
Note SubjectRequired
Note BodyRequired
Public or Private NoteRequired
Include Ref# in Subject
Parent Interaction
Lookup a contact by email/login name in iService.