Intercom + Olark

Create or update Intercom users for new Olark messages

Keeping tabs on your Olark users through Intercom as well? Make sure your user details are never out of date by setting up this Olark Intercom integration between the two. It will then trigger with every new message on Olark, automatically updating the corresponding user on Intercom or creating a new one when an instance is detected.

When this happens...
New Message
Triggers once for each message when we get a transcript.
TriggerInstant
automatically do this!
Create/Update User
Update a user within Intercom given their e-mail address.
ActionWrite

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Supported triggers and actions

What does this mean?

New Message
Triggers once for each message when we get a transcript.
Trigger
Instant
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Lead Added Email
Triggers when a Lead enters an email address.
Trigger
Instant
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New Lead
Triggers when a new Lead is created.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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New Company
Triggers when a new Company is created.
Trigger
Instant
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New Ticket
Triggers when a new Ticket is created in Intercom.
Trigger
Instant
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- Tag
Trigger
Instant
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- UpdatesRequired
- Update sample
Trigger
Instant
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New Unsubscription
Triggers when a user unsubscribes from Intercom.io emails.
Trigger
Instant
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- Contact identifier typeRequired
- Tag selection method
Action
Write
- User Association Note
- CompanyRequired
- Warning
- Name
- Website
- Size
- Monthly Revenue
- Plan
- Industry
- Custom Attributes
Action
Write
- Contact identifier typeRequired
- TagRequired
Action
Write
- Contact Identifier
- Message BodyRequired
Action
Write
- CompanyRequired
- Tag NameRequired
- Untag?
Action
Write
- Lookup EmailRequired
- Full Name
- User ID
- Company ID
- Unsubscribed From Emails
- Phone Number
- Created At
- IP Address
- Custom Attributes
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search Mode
- Search Value
- User Association Note
- Company NameRequired
- Plan
- Size
- Website
- Industry
- Custom Attributes
- Monthly Revenue
Action
Search or write

New Transcript
Triggers once when we get a new transcript.
Trigger
Instant
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Lead Converted to User
Triggers when a lead converts to a user.
Trigger
Instant
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Contact Replied
Triggers when a Contact replies to a Conversation in Intercom.
Trigger
Instant
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- Message body format
Trigger
Instant
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New Conversation
Triggers when a new Conversation is created by a User in Intercom.
Trigger
Instant
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New User
Triggers when a new User is created.
Trigger
Instant
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Updated Contact
Triggers when a Contact is updated in Intercom.
Trigger
Instant
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- Which Tag?
Trigger
Instant
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- EmailRequired
- Note TextRequired
Action
Write
- Event nameRequired
- Created at
- Contact identifier typeRequired
- Metadata
Action
Write
- Ticket typeRequired
- Contact IDRequired
- Company ID
Action
Write
- Conversation IDRequired
- Reply TypeRequired
- Reply BodyRequired
- Attachments
Action
Write
- FromRequired
- ToRequired
- Message TypeRequired
- BodyRequired
- Subject
- Template
- Create Conversation Without Contact Reply?
Action
Write
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Write
- EmailRequired
- Custom Attributes
- Created At
- User ID
- Full Name
- IP Address
Action
Write
- Search Mode
- Search Value
Action
Search
- Search ModeRequired
- Search ValueRequired
Action
Search
- Search ModeRequired
- Search ValueRequired
- Lead ID
- Full Name
- Email
- Phone Number
- Unsubscribed From Emails
- Created At
- IP Address
- Custom Attributes
Action
Search or write

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

Learn more

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About Olark

Olark makes it easy to add live chat to your website and provide instantaneous support to your users and get valuable feedback from them about your site.

Learn more

Related categories

Customer Support

Intercom + Olark

Create or update Intercom users for new Olark messages

New Message

Lead Added Email

New Lead

Tag Added to Lead

Which Tag?

New Company

New Ticket

Tag Added to Conversation

Tag

Updated Ticket

Update sample

New Unsubscription

Add Tag to Contact

Tag selection method

Create or Update Company

User Association Note

Warning

Name

Website

Size

Monthly Revenue

Plan

Industry

Custom Attributes

Remove Tag From Contact

Send Incoming Message

Contact Identifier

Add/Remove Tag on Company

Untag?

Create/Update User

Full Name

User ID

Company ID

Unsubscribed From Emails

Phone Number

Created At

IP Address

Custom Attributes

API Request (Beta)

Query String Parameters

Headers

Additional Request Headers

Body

Find Lead

Find or Create Company

Search Mode

Search Value

User Association Note

Plan

Size

Website

Industry

Custom Attributes

Monthly Revenue

New Transcript

Lead Converted to User

Contact Replied

New Closed Conversation

Message body format

New Conversation

New User

Updated Contact

Tag Added to User

Which Tag?

Add Note

Create Data Event

Created at

Metadata

Create Ticket

Company ID

Reply to Conversation

Attachments

Send Message to Contact

Subject

Template

Create Conversation Without Contact Reply?

Create/Update Lead

Lead ID