Iptelecom Integrations
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Queue: Agent Answered Call
Triggers when the call in the queue is anwered.
Try ItQueue: Agent Log In
Triggers when a new agent log in queue.
Try ItQueue: Agent Marked Away
Triggers when agent changes his status on “away”.
Try ItQueue: Missed Call
Triggers when the call in the queue is missed.
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Queue: Agent Hung Up Call
Triggers when agent finished the call.
Try ItQueue: Agent Log Out
Triggers when a agent log out queue.
Try ItQueue: Agent Marked Ready
Triggers when agent changes his status on “ready”.
Try ItQueue: Agent Is Offered Call
Triggers when an agent can receive a call from the queue.
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About Iptelecom
Iptelecom is a VOIP service provider. Allows you to receive detailed information about calls made, call center events, receive recording of your calls and other features.