Jira Service Management + Rocketlane

"create new requests in Jira Service Management when task messages are created in Rocketlane"

When a new task message is created in Rocketlane, streamline your workflow by instantly creating a request in Jira Service Management. This automation saves you time and effort, ensuring a timely response to all newly-created task messages. Make the most of your productivity tools with this efficient workflow setup.

When a new task message is created in Rocketlane, streamline your workflow by instantly creating a request in Jira Service Management. This automation saves you time and effort, ensuring a timely response to all newly-created task messages. Make the most of your productivity tools with this efficient workflow setup.

  1. When this happens...
    RocketlaneRocketlane
    Task Message Created

    Triggers when a new message is added in a task.

    TriggerInstant
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Help

Related categories

  • Customer Support
rocketlane logo
rocketlane logo

About Rocketlane

Rocketlane is a collaborative customer onboarding platform that helps you shorten time to value and deliver a delightful onboarding experience.
Help

Related categories

  • Project Management