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Connect Jira Service Management and Rocketlane to unlock the power of automation

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Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate Jira Service Management with Rocketlane - no code necessary. See how you can get setup in minutes.

Select a trigger from Jira Service Management

A trigger is an event that starts your Zap and runs the workflow. For example, with Jira Service Management, a trigger could be "New Request."
A trigger is the event that kicks off your automated workflow.

Setup an action from Rocketlane

An action is what takes place after the automation is triggered. For example, with Rocketlane, the action could be "Archive Project."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Jira Service Management to Rocketlane

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.
Triggers and actions are the main components of every automated workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Best Est. ROI - Winter 2024
G2 Badge - Best Results - Winter 2024
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93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Jira Service Management to Rocketlane integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
Learn about AI automation
Illustration of AI enhancing Zapier workflows with automation and app integrations.

Connect Jira Service Management and Rocketlane to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Site
      Required
    • Project
      Required
    Trigger
    Polling
    Try It
    • Site
      Required
    • Project
      Required
    • Request Type
      Required
    Action
    Write
  • Rocketlane triggers, actions, and search
    Account Created

    Triggers when a new account is created.

    Trigger
    Instant
    Try It
  • Rocketlane triggers, actions, and search
    CSAT Submitted

    Triggers when a CSAT response is submitted.

    Trigger
    Instant
    Try It
jira-service-management logo
jira-service-management logo
About Jira Service Management
Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Related categories
Customer Support
rocketlane logo
rocketlane logo
About Rocketlane
Rocketlane is a collaborative customer onboarding platform that helps you shorten time to value and deliver a delightful onboarding experience.
Related categories
Project Management

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