Kayako + Magento

Add users and cases to Kayako from new Magento orders

If someone places an order with you, they might need support afterwards. Streamline your setup by activating this integration. From then on, whenever a new order is received on Magento, Zapier will create a new user for it on Kayako, or update one that exists, additionally creating a case for them with the order details so you

If someone places an order with you, they might need support afterwards. Streamline your setup by activating this integration. From then on, whenever a new order is received on Magento, Zapier will create a new user for it on Kayako, or update one that exists, additionally creating a case for them with the order details so you

  1. When this happens...
    MagentoMagento
    New Order

    Triggers when Magento gets a new order (with line item support).

    TriggerScheduled
  2. automatically do this!
    KayakoKayako
    Create Conversation With a Private Note

    Creates a new conversation with the first post as a private note.

    ActionWrite
Start free with email
Start free with email
  • Free forever for core features
  • 14 day trial for premium features & apps

Supported triggers and actions

What does this mean?
  • Magento triggers, actions, and search

    New Customer

    Triggers when Magento gets a new customer.

    Trigger
    Scheduled
    Try It
  • Magento triggers, actions, and search

    New Order

    Triggers when Magento gets a new order.

    Trigger
    Scheduled
    Try It
    • EmailRequired

    • First Name

    • Last Name

    • Password

    • Website IDRequired

    • Store ID

    • Group ID

    • Prefix

    • Suffix

    • Date Of Birth

    • Tax or VAT number

    • Gender

    • Middle Name

    Action
    Write
    • Order StatusRequired

    • Order comment

    • Email

    • Optionally, include comments in email

    • Order Item IDRequired

    • Quantity

    Action
    Write
kayako logo
kayako logo

About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.
Help

Related categories

  • Customer Support
magento logo
magento logo

About Magento

Magento is the premier open source e-commerce app used by millions of customers each and every day.
Learn moreHelp

Related categories

  • eCommerce

Similar apps

Shopify integrationsShopify integrations

Shopify

eCommerce
BigCommerce integrationsBigCommerce integrations

BigCommerce

eCommerce
WooCommerce integrationsWooCommerce integrations

WooCommerce

eCommerce, WordPress