LiveAgent + Simplesat

Create conversations in LiveAgent for new Simplesat feedback

Whenever new feedback comes into your Simplesat account, this Zapier template will create a conversation in LiveAgent. This way, your feedback will stay up-to-date with LiveAgent and you'll have a complete view of your interactions with your customers.

Whenever new feedback comes into your Simplesat account, this Zapier template will create a conversation in LiveAgent. This way, your feedback will stay up-to-date with LiveAgent and you'll have a complete view of your interactions with your customers.

  1. When this happens...
    SimplesatSimplesat
    New Feedback

    Triggers when new feedback is received.

    TriggerInstant
  2. automatically do this!
    LiveAgentLiveAgent
    Create Conversation

    Creates new conversation.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Simplesat triggers, actions, and search

    New Feedback

    Triggers when new feedback is received.

    Trigger
    Instant
    Try It
    • Survey API endpointRequired

    • Customer name

    • Customer emailRequired

    • Customer company

    • Team member ID

    • Team member name

    • Team member email

    • Ticket ID

    • Ticket subject

    Action
    Write
    • IdRequired

    Action
    Search
    • IdRequired

    Action
    Search
    • external_id

    • Name

    • EmailRequired

    • Company

    • Custom attributes

    • Tags

    Action
    Write
    • external_id

    • Name

    • EmailRequired

    • Custom attributes

    Action
    Write
    • IdRequired

    Action
    Search
  • LiveAgent triggers, actions, and search

    New Customer (Experimental)

    Triggers when a new customer is added to system. (uses API v3).

    Trigger
    Scheduled
    Try It
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liveagent logo

About LiveAgent

LiveAgent is the only customer support app you will ever need. Helpdesk, Ticketing, Automation, Live Chat, Call Center, FAQs, Support Portal, Facebook and Twitter monitoring... Plus, it works well with others like MailChimp, Highrise, AWeber, Google Analytics and 50+ more

Related categories

  • Customer Support

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simplesat logo
simplesat logo

About Simplesat

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
Learn more

Related categories

  • Forms & Surveys

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Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier