LiveChat + Microsoft Teams

Notify Microsoft Teams with new messages for every new visitor in LiveChat queue

Boost your team's response time to potential clients with this effective workflow. As soon as there is a new visitor in your LiveChat queue, it sends a channel message in Microsoft Teams. This ensures your team is instantly aware and can quickly engage with your website visitors, enhancing customer service and potential sales opportunities. Let this streamlined communication bridge your on-site chat and team collaboration, enhancing both productivity and customer engagement.

Boost your team's response time to potential clients with this effective workflow. As soon as there is a new visitor in your LiveChat queue, it sends a channel message in Microsoft Teams. This ensures your team is instantly aware and can quickly engage with your website visitors, enhancing customer service and potential sales opportunities. Let this streamlined communication bridge your on-site chat and team collaboration, enhancing both productivity and customer engagement.

  1. When this happens...
    LiveChatLiveChat
    New Visitor in Queue

    Triggers when a visitor enters queue.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Channel Message

    Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

livechat logo
livechat logo

About LiveChat

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.
Learn more

Related categories

  • Customer Support
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn more

Related categories

  • Microsoft
  • Team Chat

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