Create new Zendesk tickets from new LiveChat tickets for seamless customer service management
Streamline your workflow when addressing customer concerns by integrating LiveChat and Zendesk. When a new issue arises in LiveChat, this efficient automation creates a corresponding ticket in Zendesk. Maintain quality customer service by ensuring no question goes unanswered, while also saving time managing queries across multiple platforms.
Streamline your workflow when addressing customer concerns by integrating LiveChat and Zendesk. When a new issue arises in LiveChat, this efficient automation creates a corresponding ticket in Zendesk. Maintain quality customer service by ensuring no question goes unanswered, while also saving time managing queries across multiple platforms.
- When this happens...New Ticket
Triggers when the ticket is created.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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