LiveChat + Zendesk
Create new Zendesk tickets when LiveChat chats end
If you're using LiveChat for real-time support with your customers, but prefer to manage a ticket queue in Zendesk, you might be having a hard time getting the full picture of your support channel. This Zapier integration helps out by creating a new ticket in Zendesk when a chat finished in LiveChat.
If you're using LiveChat for real-time support with your customers, but prefer to manage a ticket queue in Zendesk, you might be having a hard time getting the full picture of your support channel. This Zapier integration helps out by creating a new ticket in Zendesk when a chat finished in LiveChat.
- When this happens...Finished Chat
Triggers when the chat is ended.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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