Send chat messages in Microsoft Teams for new incidents in SolarWinds Service Desk
Stay on top of your service desk incidents with this smart automation. When a new incident arises in SolarWinds Service Desk, a chat message will be sent in Microsoft Teams to ensure prompt attention and swift resolution. This way, your team will be instantly notified, ensuring no incident slips through the cracks. This seamless workflow can keep your operations running smoothly while saving time on manual notifications.
Stay on top of your service desk incidents with this smart automation. When a new incident arises in SolarWinds Service Desk, a chat message will be sent in Microsoft Teams to ensure prompt attention and swift resolution. This way, your team will be instantly notified, ensuring no incident slips through the cracks. This seamless workflow can keep your operations running smoothly while saving time on manual notifications.
- When this happens...New Incident
Triggers when a new incident is created.
- automatically do this!Send Chat Message
Sends a message in an existing chat.
- Free forever for core features
- 14 day trial for premium features & apps