Microsoft Teams + SolarWinds Service Desk

Send chat messages in Microsoft Teams for new problems in SolarWinds Service Desk

Keep your team updated instantly with this automation. Whenever a new problem crops up in SolarWinds Service Desk, a chat message will be sent in your Microsoft Teams thus ensuring prompt responses and quick problem-solving. This workflow allows for a swift communication system between your service desk and team members, helping them to stay on top of issues as they arise.

Keep your team updated instantly with this automation. Whenever a new problem crops up in SolarWinds Service Desk, a chat message will be sent in your Microsoft Teams thus ensuring prompt responses and quick problem-solving. This workflow allows for a swift communication system between your service desk and team members, helping them to stay on top of issues as they arise.

  1. When this happens...
    SolarWinds Service DeskSolarWinds Service Desk
    New Problem

    New problem in your service desk.

    TriggerScheduled
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Chat Message

    Sends a message in an existing chat.

    ActionWrite
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Supported triggers and actions

What does this mean?
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microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
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  • Microsoft
  • Team Chat

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About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.
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Related categories

  • Customer Support