Microsoft Teams + Syncro
Send chat messages in Microsoft Teams for new tickets in Syncro
Stay up to date without leaving your team's main communication hub. With this workflow, each time a new ticket is created in Syncro, a chat message is promptly sent in Microsoft Teams, keeping everyone informed and focused on resolving issues. This ensures you respond faster to customer concerns, improving your team's efficiency and customer satisfaction.
Stay up to date without leaving your team's main communication hub. With this workflow, each time a new ticket is created in Syncro, a chat message is promptly sent in Microsoft Teams, keeping everyone informed and focused on resolving issues. This ensures you respond faster to customer concerns, improving your team's efficiency and customer satisfaction.
- When this happens...New Ticket
Triggers when a Ticket is created.
- automatically do this!Send Chat Message
Sends a message in an existing chat.
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New Customer
Triggers when you create a customer.
Try ItNew Payment
Triggers when a payment is made.
Try ItNew Ticket
Triggers when a Ticket is created.
Try ItTicket Status Changed
Triggers when a Ticket status is changed.
Try It
New Invoice
Triggers when a new invoice is created.
Try ItNew RMM Alert
Triggers when an RMM Alert is created.
Try ItTicket Resolved
Triggers when a Ticket is marked "Resolved".
Try ItAppointment SubjectRequired
Appointment Starts AtRequired
Appointment Ends AtRequired
Appointment Description
Appointment Location Type
Appointment Location
Ticket ID
Appointment Owner
Additional Attendees
All Day
Customer ID
