Microsoft Teams + Syncro

Send channel messages in Microsoft Teams for new tickets in Syncro

Improve your issue response rate with an integrated workflow between Syncro and Microsoft Teams. When a new ticket is raised in Syncro, a channel message is instantly relayed in Microsoft Teams. This facilitation allows for quicker team collaboration and response, ensuring your support issues are resolved promptly and efficiently. Streamline your support process with this time-saving automation.

Improve your issue response rate with an integrated workflow between Syncro and Microsoft Teams. When a new ticket is raised in Syncro, a channel message is instantly relayed in Microsoft Teams. This facilitation allows for quicker team collaboration and response, ensuring your support issues are resolved promptly and efficiently. Streamline your support process with this time-saving automation.

  1. When this happens...
    SyncroSyncro
    New Ticket

    Triggers when a Ticket is created.

    TriggerInstant
  2. automatically do this!
    Microsoft TeamsMicrosoft Teams
    Send Channel Message

    Sends a message to a channel. Requires installation of the Zapier app from the Teams Store.

    ActionWrite
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Supported triggers and actions

  • Syncro triggers, actions, and search

    New Customer

    Triggers when you create a customer.

    Trigger
    Instant
    Try It
  • Syncro triggers, actions, and search

    New Payment

    Triggers when a payment is made.

    Trigger
    Instant
    Try It
  • Syncro triggers, actions, and search

    New Ticket

    Triggers when a Ticket is created.

    Trigger
    Instant
    Try It
  • Syncro triggers, actions, and search

    Ticket Status Changed

    Triggers when a Ticket status is changed.

    Trigger
    Instant
    Try It
microsoft-teams logo
microsoft-teams logo

About Microsoft Teams

Microsoft Teams is the hub for teamwork in Office 365 that integrates all the people, content, and tools your team needs to be more engaged and effective.
Learn more

Related categories

  • Microsoft
  • Team Chat

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syncro logo
syncro logo

About Syncro

Syncro is a platform to manage your IT Consulting / Managed Services business with CRM, Ticketing, full-featured RMM (remote machine management) and an emphasis on great communication.

Related categories

  • CRM (Customer Relationship Management)

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