Qualtrics + Zendesk
Create Zendesk tickets from new Qualtrics survey responses for streamlined support management
Effortlessly manage your customer feedback by connecting Qualtrics and Zendesk through this seamless workflow. When a new survey response is submitted in Qualtrics, a ticket will be created in Zendesk, ensuring your support team can address the issue promptly. This automation helps improve response times and enhances overall customer satisfaction.
Effortlessly manage your customer feedback by connecting Qualtrics and Zendesk through this seamless workflow. When a new survey response is submitted in Qualtrics, a ticket will be created in Zendesk, ensuring your support team can address the issue promptly. This automation helps improve response times and enhances overall customer satisfaction.
- When this happens...New Survey Response
Triggers when a new response for a survey is received.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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SurveyRequired
Try ItMailing ListRequired
Recipient First Name
Recipient Last Name
Recipient Email AddressRequired
Phone Number
Embedded Data
External Reference
SurveyRequired
Email From NameRequired
Reply To Email
Message SubjectRequired
MessageRequired
Sending Delay
New Group
Triggers when a new group is created.
Try ItOrganization
Try It
