Update Zendesk tickets when new Qualtrics survey responses are received
Improve your customer support efficiency with this workflow between Qualtrics and Zendesk. Whenever there's a new survey response in Qualtrics, it will update the corresponding ticket in Zendesk. This automation ensures your support team has the latest feedback to provide the best possible assistance to your customers.
Improve your customer support efficiency with this workflow between Qualtrics and Zendesk. Whenever there's a new survey response in Qualtrics, it will update the corresponding ticket in Zendesk. This automation ensures your support team has the latest feedback to provide the best possible assistance to your customers.
- When this happens...New Survey Response
Triggers when a new response for a survey is received.
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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SurveyRequired
Try ItMailing ListRequired
Recipient First Name
Recipient Last Name
Recipient Email AddressRequired
Phone Number
Embedded Data
External Reference
SurveyRequired
Email From NameRequired
Reply To Email
Message SubjectRequired
MessageRequired
Sending Delay
New Group
Triggers when a new group is created.
Try ItOrganization
Try It