Request Tracker (RT) + Slack
Relay messages to Slack when new Request Tracker tickets resolve
Need to stay on top of your resolved jobs? Set up this integration. Once it's active, as soon as a ticket is resolved in Request Tracker, this Zap automatically posts a notification to a specified Slack channel.
Need to stay on top of your resolved jobs? Set up this integration. Once it's active, as soon as a ticket is resolved in Request Tracker, this Zap automatically posts a notification to a specified Slack channel.
- When this happens...Ticket Status Changed
Triggers when a Request Tracker ticket changes status. Can watch for any status change or only for changes to a specific status.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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About Request Tracker (RT)
Request Tracker (RT) is an open-source, enterprise-grade ticketing system.
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About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
