Salesforce + Zendesk

Update Zendesk users when Salesforce records have updated fields

Keep your Zendesk users up to date with the latest information from Salesforce by utilizing this seamless automation. Whenever a record field is updated in Salesforce, the corresponding user details will be updated in Zendesk, ensuring consistency and accuracy across both platforms. Save valuable time and ensure your customer support team has the most current information for each user, leading to more efficient and personalized interactions.

Keep your Zendesk users up to date with the latest information from Salesforce by utilizing this seamless automation. Whenever a record field is updated in Salesforce, the corresponding user details will be updated in Zendesk, ensuring consistency and accuracy across both platforms. Save valuable time and ensure your customer support team has the most current information for each user, leading to more efficient and personalized interactions.

  1. When this happens...
    SalesforceSalesforce
    Updated Field on Record

    Triggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Update User

    Update an existing user.

    ActionWrite
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Supported triggers and actions

  • Salesforce triggers, actions, and search

    New Case Attachment

    Triggers when a new Attachment is added to a case.

    Trigger
    Scheduled
    Try It
    • History ObjectRequired

    Trigger
    Scheduled
    Try It
  • Salesforce triggers, actions, and search

    New Outbound Message

    Triggers when a new outbound message is received in Salesforce.

    Trigger
    Instant
    Try It
    • Disclaimer

    • Salesforce ObjectRequired

    Trigger
    Scheduled
    Try It
  • Salesforce triggers, actions, and search

    New Contact

    Triggers when a new Contact is created.

    Trigger
    Scheduled
    Try It
  • Salesforce triggers, actions, and search

    New Lead

    Triggers when a new Lead is created.

    Trigger
    Scheduled
    Try It
    • Salesforce ObjectsRequired

    Trigger
    Scheduled
    Try It
    • Salesforce ObjectRequired

    Trigger
    Scheduled
    Try It
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salesforce logo

About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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