Salesforce + Zendesk
Update Zendesk tickets when Salesforce records have updated fields
Keep your support team in sync with the latest updates on Salesforce records by automatically updating corresponding tickets in Zendesk. When a field is updated in your Salesforce record, this workflow will instantly update the matching ticket in Zendesk, ensuring your support agents always have the correct information. Save time and maintain consistency across your customer communication by streamlining your process with this smart automation.
Keep your support team in sync with the latest updates on Salesforce records by automatically updating corresponding tickets in Zendesk. When a field is updated in your Salesforce record, this workflow will instantly update the matching ticket in Zendesk, ensuring your support agents always have the correct information. Save time and maintain consistency across your customer communication by streamlining your process with this smart automation.
- When this happens...Updated Field on Record
Triggers when a field of your choosing (ie. email address, status) is updated on any record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).
- automatically do this!Update Ticket
Update an existing ticket status or add comments.
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