SolarWinds Service Desk + Simplesat

Generate problems in SolarWinds Service Desk from new Simplesat ratings

Close the loop with your customers by creating new problem tickets after receiving ratings from Simplesat. You can optionally add a filter to this integration to only create problems if the rating is neutral or negative.

Close the loop with your customers by creating new problem tickets after receiving ratings from Simplesat. You can optionally add a filter to this integration to only create problems if the rating is neutral or negative.

  1. When this happens...
    SimplesatSimplesat
    New Feedback

    Triggers when new feedback is received.

    TriggerInstant
  2. automatically do this!
    SolarWinds Service DeskSolarWinds Service Desk
    Create Problem

    Add a new problem to your service desk.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • external_id

    • Name

    • EmailRequired

    • Company

    • Custom attributes

    • Tags

    Action
    Write
    • external_id

    • Name

    • EmailRequired

    • Custom attributes

    Action
    Write
    • IdRequired

    Action
    Search
  • SolarWinds Service Desk triggers, actions, and search

    New Asset

    New asset in your inventory.

    Trigger
    Scheduled
    Try It
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About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.
Learn moreHelp

Related categories

  • Customer Support
simplesat logo
simplesat logo

About Simplesat

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback.
Learn moreHelp

Related categories

  • Forms & Surveys

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