Shortcut + Zoho Desk

Create Shortcut stories from new Zoho Desk status changes

Stay informed about important updates in your customer support system with this efficient workflow. When there's a new status change in Zoho Desk, it will create a story in Shortcut, keeping your team in the loop and ensuring everyone is up-to-date. Enhance your team's communication and never miss an important status change again.

Stay informed about important updates in your customer support system with this efficient workflow. When there's a new status change in Zoho Desk, it will create a story in Shortcut, keeping your team in the loop and ensuring everyone is up-to-date. Enhance your team's communication and never miss an important status change again.

  1. When this happens...
    Zoho DeskZoho Desk
    New Status Change

    Triggers when a status of ticket is changed.

    TriggerInstant
  2. automatically do this!
    ShortcutShortcut
    Create Story

    Creates a new story.

    ActionWrite
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Supported triggers and actions

    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • StatusRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    • Direction

    Trigger
    Instant
    Try It
    • OrganizationRequired

    • DepartmentRequired

    Trigger
    Instant
    Try It
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shortcut logo

About Shortcut

Shortcut helps modern software teams work collaboratively and ship quickly. Plan, build, and measure success with Shortcut.

Related categories

  • Project Management
zoho-desk logo
zoho-desk logo

About Zoho Desk

Zoho Desk is web-based customer service software designed to help you focus more on creating customer happiness every day.
Learn more

Related categories

  • Customer Support
  • Zoho