Slack + Tidio

Update Slack channel topics when new contacts are sent from Tidio bot

When a new contact message is sent from the Tidio bot, this workflow will instantly update your Slack channel's topic, keeping your team informed in real-time. Simplify your communication process and ensure immediate alerts of updates for seamless operations. It's an efficient way to stay up-to-date with customer interactions, improving response time and customer service.

When a new contact message is sent from the Tidio bot, this workflow will instantly update your Slack channel's topic, keeping your team informed in real-time. Simplify your communication process and ensure immediate alerts of updates for seamless operations. It's an efficient way to stay up-to-date with customer interactions, improving response time and customer service.

  1. When this happens...
    TidioTidio
    Contact Sent From Bot

    Triggers when a contact is sent from the chosen node in your bot.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Set Channel Topic

    Sets the topic on a selected channel.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Send to Zapier NodeRequired

    Trigger
    Instant
    Try It
  • Slack triggers, actions, and search

    New Channel

    Triggers when a new #channel is created.

    Trigger
    Instant
    Try It
    • Include Alias

    Trigger
    Instant
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    • User Name

    • Highlight Word

    • Trigger for Bot Messages?

    Trigger
    Instant
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    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • Channel

    • User Name

    • Shared

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
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slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
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  • Team Chat

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About Tidio

Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
Learn moreHelp

Related categories

  • Customer Support