Slack + Tidio

Update Slack profiles when new contacts are sent from Tidio bot

Stay on top of customer interactions with this workflow that connects Tidio to Slack. Each time a new contact is sent from your Tidio bot, this process directly updates the corresponding profile in Slack. This ensures your team is up-to-date with the latest customer engagements, promoting efficient customer relationship management.

Stay on top of customer interactions with this workflow that connects Tidio to Slack. Each time a new contact is sent from your Tidio bot, this process directly updates the corresponding profile in Slack. This ensures your team is up-to-date with the latest customer engagements, promoting efficient customer relationship management.

  1. When this happens...
    TidioTidio
    Contact Sent From Bot

    Triggers when a contact is sent from the chosen node in your bot.

    TriggerInstant
  2. automatically do this!
    SlackSlack
    Update Profile

    Update basic profile fields such as name or title

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Send to Zapier NodeRequired

    Trigger
    Instant
    Try It
  • Slack triggers, actions, and search

    New Channel

    Triggers when a new #channel is created.

    Trigger
    Instant
    Try It
    • Include Alias

    Trigger
    Instant
    Try It
    • User Name

    • Highlight Word

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
    • Channel

    • User Name

    • Shared

    Trigger
    Instant
    Try It
    • ChannelRequired

    • Trigger for Bot Messages?

    Trigger
    Instant
    Try It
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slack logo

About Slack

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
Learn moreHelp

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  • Team Chat

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tidio logo

About Tidio

Tidio uniquely merges live chat, Bots, and Marketing Automation in one place to let you easily communicate with your customers.
Learn moreHelp

Related categories

  • Customer Support